RETURN POLICY
General Policy
Due to the unique and one-of-a-kind nature of our handmade items, we do not accept returns or exchanges for change of mind. Please review all product details and photos carefully before purchasing. If you have any questions or concerns, feel free to contact us at hello@bababouiecollection.com. before placing your order.
Damages and Quality issues
We stand by the quality of our craftsmanship. If you receive an item that is defective or damaged due to quality issues, please contact us within [3] days of delivery with your order number and clear photos of the issue. We will review your case and, if confirmed, provide a resolution in the form of a refund or a replacement.
To report a quality issue:
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Please contact us at hello@bababouiecollection.com within [3] days of receiving your package.
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Include your order number, contact information and photographic evidence of the defect.
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Our team will review the request and get back to you within [48] hours.
If a return is approved, we will provide instructions on how to return the item.